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Integrated Voice Relay (Audio Text) |
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AMK Integrated Solutions & Services (ISS) delivers IVR solutions that integrate the simplicity of voice communications
with the cutting-edge potential of database management systems and the Web. We give you the tools that allow your clients to harness the potential of a
fully automated calling environment.
Designed to offer enhanced functionality and scalabilty, our solutions can provide your business with an IVR system
to meet your specific communication requirements. Our products include standard, as well as highly customised IVR applications.
The flexibility of our platform can be utilised to provide voice-based information delivery and retrieval systems.
Applications of these technologies include:
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Auto Attendant & Voice Mail |
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Professionally attend & route incoming calls that allow the callers
to leave detailed private messages 24 hours a day and 7 days a week.
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Call Recording |
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Our solutions allow our clients to record, archive & retrieve conversations on their PABX system.
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Call Center |
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Centralized handling of all customer contact channels like voice, fax, email & web (voice & chat)
through a single interface.
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Unified Messaging solutions |
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Combine different communications types (i.e Voice, Fax, Email & SMS messages)
into one system that allows access from anywhere, anytime with any device.
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